HubSpot DEMO - Service Hub

Customer service software is a unified point of contact for managing the customer journey. It helps you manage the onboarding of new customers, collect, organize, and respond to customer support requests, and ensure customer growth and satisfaction.

While most customer service software solutions address specific use cases, Service Hub is unique in its connectivity to the HubSpot CRM platform. With features that make it easy to deliver authentic and personalized service, Service Hub helps you prioritize the customer experience.

Yes, you can find over 1,400 custom integrations in HubSpot's app market. From JIRA to SurveyMonkey to Facebook Messenger, it's super easy to connect HubSpot to your service team's favorite tools with just a few clicks. This way, you can spend less time switching between different tools and more time interacting with your customers.

The Service Hub stands out for the power and ease of use of its support and help desk capabilities, but it's also popular as a way to put your customers first. With channels to meet customers when and where they need you, the Service Hub allows you to have contextualized and personalized interactions at any point in the customer journey. The Service Hub also includes HubSpot's CRM capabilities and integrates seamlessly with the Marketing Hub, Sales Hub, CMS Hub, and Operations Hub so that your entire front office team can share a complete picture of your customers.

Finally, you can easily sync over 1,400 custom integrations, from Jira to SurveyMonkey to Facebook Messenger, so your service team can use their favorite tools all in one place on a powerful, easy-to-use platform.

Service Hub, Marketing Hub, Sales Hub, CMS Hub, and Operations Hub are each part of HubSpot's complete CRM platform to help you grow. When you use two or more hubs together, your data automatically connects to the platform, making it easy and powerful to track the entire customer journey, from first website visit to contract signing to loyal customer.

Sales and marketing is how we start relationships with customers. But it's not where the relationship grows. With customer service, a skillful team can turn a call for help into an opportunity, and grow the relationship beyond resolution.

With Service Hub, you can find opportunities to deepen customer relationships, connect to your front office, and increase efficiency. And when all your front office teams' tools and data are unified on the same platform, your customer service team has the full context of a customer's previous interactions with marketing and sales, making it easier to connect with them in a more personalized and powerful way.

You can get started with Service Hub for free. If you're looking for more advanced features to automate and scale your support operations, HubSpot also offers premium Service Hub features in Starter, Professional, and Enterprise versions.

Getting started with Service Hub takes minutes, not months. The onboarding process within the app has built-in automation and contextual maps, and with the Starter, Professional, and Enterprise editions, you can work with an onboarding specialist to guide you through the journey.